TERMS & CONDITIONS
THE FOLLOWING TERMS AND CONDITIONS APPLY:
1. APPLICABILITY
1.1 The General Terms and Conditions below apply to all offers and transactions of Oak. Prices are subject to change.
1.2 By accepting an offer or making an order, the consumer expressly accepts the applicability of these General Terms and Conditions.
1.3 Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.
1.4 All rights and entitlements stipulated for Oak in these General Terms and Conditions and any further agreements will also apply for intermediaries and other third parties deployed by Oak.
2. QUALITY
The restaurant guarantees that all the products offered meet the standards of the concept.
If there are any complaints, the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.
3. PRICES/OFFERS/DISCOUNTS
3.1 All offers made by Oak are without obligation and Oak expressly reserves the right to change the prices or cancel promotions.
3.2 All prices are indicated in U.S. dollars.
3.3 In certain cases, promotional prices apply. These prices are valid only during a specific period as long as set supplies last. No entitlement to these prices may be invoked before or after the specific period or after set supply is exhausted.
3.4 Oak cannot be held to any price indications that are clearly incorrect, for example as a result of obvious typesetting or printing errors. No rights may be derived from incorrect price information.
3.5 Only one discount/coupon can be applied to any item or check. Discounts cannot be stacked.
3.6 No coupons or discounts can be applied to Happy Hour or other specials/events.
3.7 Coupons or discounts are not valid on holidays.
3.8 Free appetizer/shareable coupons are valid for up to $18.00.
3.9 Percentage off coupons can only be used for parties of 4 people or less.
3.10 A 20% gratuity may be automatically applied for parties of 6 or more.
4. CANCELLATIONS
4.1 Oak requires a credit card to reserve a table on holidays and for parties over 6 guests. We require 24 hours notice for cancellation of said reservations. If less than 24 hours notice is given, or if a party is a no-show the card may be charged a $100 cancellation/no-show fee.
4.2 Oak is entitled to cancel or change the date of an event. Should this happen, Oak will attempt to provide a suitable solution. If an event is cancelled or postponed, Oak will do its utmost to inform you as soon as possible. However, Oak cannot guarantee it is possible to inform you in a timely manor of any change or cancellation of an event or be held responsible for refunds, compensations or for any resulting costs you may incur, for example for travel, accommodation and/or any other related goods or service.
5. PAYMENTS/CHECKS
5.1 Methods of payment we accept: Cash, Apple Pay, Visa, Mastercard and American Express.
5.2 Split checks: We can split checks up to 4-ways evenly.
5.3 If you need a separate check, you must ask your server before placing your order.
FOR QUESTIONS REGARDING TERM & CONDITIONS, PLEASE CALL 949-940-3010 AND SPEAK WITH OUR GENERAL MANAGER.
UPDATED 5/13/2024